FAQ | Fees, Assessment & Learning Model | R.K. Education
FAQ

The 12 questions parents ask most

Can't find yours? WhatsApp or email us and we'll get back to you promptly.

01How are fees calculated?

Prepaid lesson packs, counted by session — no hidden fees. Every student starts and aims somewhere different, so we assess for free first, then explain a plan and price for your actual situation. You decide whether to begin.

02Do you guarantee grades?

No. Grades depend on many factors, and any "guaranteed grade" claim is unverifiable. What we show instead are real, consented cases and the process behind them — see the gap first, then decide.

03How does the AI mock-exam engine work?

Three steps: ① book via WhatsApp or email; ② sit a mock marked against the official criteria; ③ the system generates a weak-point report and a tutor walks you through it with a suggested plan. Free, no obligation. Want to see the format first? View a sample report →

04How does the learning model work?

Tutors teach the weak topics the system pinpoints, face to face (currently at our two Central campuses). After class, students keep practising on the same system online — 24/7 AI solver help, adaptive practice by weak topic, and progress parents can check anytime. Online and offline combined, students find it easier to stay on track. Location details are on the contact page.

05Not sure between HL and SL, or which subjects to pick?

Assess first. We advise from your mock data, target degree and university requirements; our tutors know the syllabus differences between HL and SL, so the choice isn't made on gut feel.

06Will AI replace the tutor?

No. AI locates weak topics, sets questions and predicts mock grades — it finds what to teach. How to teach, and in what order, stays with the tutor. The system is a tool; the judgement is human.

07How are you different from other centres?

Three things you can verify: 90% of tutors from QS top-100 universities with verified credentials; real, consented score cases; and our own system linking solve → targeted practice → mock prediction → university match. We put credibility where it can be checked.

08Who are the tutors?

90% graduated from QS top-100 universities, credentials verified before teaching; many hold top IB / A-Level results themselves. Specialists only — every tutor teaches their own strongest subject — with curriculum and pace set centrally.

09Which subjects do you teach?

We tutor across three international curricula: IBDP, EDEXCEL IAL and IGCSE (EDEXCEL and CIE boards). Plus a standalone AI programme (not exam prep).

10Where is the centre?

Two campuses, both in Central: 3/F, 31 Hollywood Road; and 2/F, 16 Wyndham Street (5 minutes’ walk from MTR Central Exit D1). Enquiries daily 10:00–20:00. Open in Google Maps ↗

11How do I book?

Three channels: WhatsApp (fastest), email info@airtutor.hk, or the form on the contact page. We reply promptly and arrange your assessment.

12What if the AI's answer differs from the textbook? Which one counts?

It won't drift from the textbook. The system uses RAG (retrieval-augmented generation) to make the textbook the primary source — the AI first retrieves and follows the textbook's methods and answers, and only falls back to other approaches when the textbook doesn't cover something. If they ever differ, the textbook and your tutor's explanation take precedence.